Can I return the item?
Yes, as long as the item is not damaged, it can be returned. In some cases, shipping and restocking fees may apply.

What shipping methods do you use?
Discountonshoes ships most items via UPS Ground or FedEx. Larger items may be shipped via a dedicated freight line.

How quickly do you ship items once an order is placed?
Our goal at Discountonshoes is to ship your items to you as quickly as possible. Items that are in stock in our warehouse will be shipped within 72 hours of processing your order. Items that are not in stock will be shipped directly from the manufacturer.

What is your return policy?
For damaged products, please see our hidden damage policy in the FAQ section. A full description is provided in our terms and conditions at the bottom of the page.

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